Terms of service

TERMS OF SERVICE

Last updated: May 2026

Welcome to SURRON ARC. These Terms of Service (“Terms”) govern your access to and use of the SURRON ARC website, products and services. By accessing this website or purchasing from us, you agree to be bound by these Terms.

Throughout the website, the terms “we”, “us”, “our” and “SURRON ARC” refer to SURRON ARC and its operators.

If you do not agree with these Terms, please do not use our website or services.

1. ACCEPTANCE OF TERMS

By using this website, you confirm that:

  • You are at least 18 years old or have permission from a legal guardian
  • You will use this website only for lawful purposes
  • You agree not to misuse our services or website
  • You understand and accept these Terms before purchasing

2. GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason.

We may limit or cancel orders if suspicious activity, fraud or abuse is detected.

You may not use our website:

  • For unlawful activities
  • To distribute malicious software
  • To violate intellectual property rights
  • To interfere with website security or functionality

Violation of these Terms may result in restricted access to our services.

3. PRODUCT INFORMATION

We attempt to ensure all product descriptions, images and information are accurate and up to date.

However, we do not guarantee that:

  • Product descriptions are always error-free
  • All information is completely current at all times
  • The website will always be uninterrupted or secure

We reserve the right to correct errors, inaccuracies or omissions at any time without prior notice.

4. PRICING & AVAILABILITY

Prices may change at any time without notice.

We reserve the right to:

  • Modify products or services
  • Refuse or cancel orders
  • Correct pricing errors
  • Limit quantities available for purchase

If a payment has already been processed for a canceled order, the customer will receive a refund.

5. LIMITATION OF LIABILITY

SURRON ARC shall not be held liable for:

  • Indirect or incidental damages
  • Lost profits or business interruptions
  • Customer misuse of products or information
  • Technical interruptions or website downtime
  • Third-party actions or services
  • Delayed access caused by technical issues outside our control

Use of this website and our services is at the customer’s own risk.

6. THIRD-PARTY SERVICES

Our website may use or link to third-party services including payment processors, analytics tools or external websites.

We are not responsible for:

  • Third-party content
  • External websites
  • Payment provider issues
  • Third-party policies or practices

Customers should review third-party policies separately when necessary.

7. INTELLECTUAL PROPERTY

All content on this website is the property of SURRON ARC unless otherwise stated.

This includes but is not limited to:

  • Branding
  • Logos
  • Graphics
  • Website design
  • Product descriptions
  • Educational materials
  • Downloadable files

You may not reproduce, redistribute or commercially use our content without written permission.

8. DIGITAL PRODUCTS

SURRON ARC may offer digital products and informational content related to electric bikes, suppliers, sourcing or educational materials.

Digital products may include:

  • Supplier information
  • Educational guides
  • Downloadable content
  • Private resources
  • Online access materials

All digital products are intended for personal use only unless otherwise stated.

Customers may not:

  • Resell purchased digital products
  • Redistribute files or private information
  • Share paid access publicly
  • Upload purchased materials elsewhere

Unauthorized sharing or redistribution may result in termination of access.

9. NO GUARANTEES OR RESULTS

We do not guarantee:

  • Financial results
  • Business success
  • Income generation
  • Specific outcomes from using our content

Any testimonials or examples shown on our website are individual experiences and should not be interpreted as guarantees.

Results may vary significantly between individuals.

10. REFUNDS

Refund requests are reviewed individually according to our Refund Policy.

Due to the nature of certain digital products, some purchases may become non-refundable once access or delivery has been completed.

Chargeback abuse or fraudulent refund attempts may result in restricted access to future purchases.

11. CHANGES TO THESE TERMS

We reserve the right to update or modify these Terms at any time.

Changes become effective immediately upon posting to this website.

It is the customer’s responsibility to review these Terms periodically.

12. CONTACT INFORMATION

For questions regarding these Terms of Service, please contact:

SURRON ARC
Email: info@surronarc.com
Website: https://surronarc.com